Frequently asked questions


We answer some of the most frequently asked questions that customers ask us. If you do not find your answer among those listed, do not hesitate to contact us. Click here

Is heating included in the price?


At what time can we check-in and check-out?

Check-in: Saturday afternoon between 3.00 and 7.00 pm. After the end of September, between 2.00 and 5.00 pm. Remember to present your voucher-confirmation when you arrive at Le Torri. We will be able to welcome you at other hours if you communicate them via e-mail or fax ahead of time. Check-out: Saturday morning before 9.00 am.

Where can we rent a car?

I suggest car rental in all airports or in major stations such as Florence. In Alternatively, with an extra supplement, you can have a rental car at Villa Le TorriLe Torri has an special agreement with Hertz Car Rentals that makes it possible to rent a car for a very convenient price. For more information, look at our car rental fares.

Is the price of the apartment per person or per apartment?

The price given is the weekly rate of an apartment.

Is breakfast included?

No, all apartments are self-catering meaning you have your own kitchen and must provide your own breakfast and meals.

On which floor will the apartment be?

We will try to satisfiy the request of our guests so if you prefer a ground floor, by all means let us know when you book.

Are linens and towels provided or do I need to bring my own?

Le Torri provides bed linen and towels once a week.

Are there quiet, private, romantic rooms?


Is there a terrace/courtyard belonging to the apartment?

No, there is a big garden with groups of chairs and tables, around the pool area and a barbeque spot.

Is there a swimming pool on the grounds, and if so when is it open?

Yes, the swimming pool is open from the first of March until the last day of October.

Are there vineyards nearby?

Yes, we also have agreements with nearby wine cellars where you can buy wine at convienient prices.

Is parking available?

Yes, we have parking areas inside the property.

Is there a grocery store open on Sundays?

Yes, walking distance from The Villa there are two grocery store. Supermarket open on Sunday morning.

Can we settle the bill on arrival as well as in the currency that you accept?


Can we do a bank transfer instead of giving you our credit-card number in advance?

Yes, we accept Bank Transfer

Is there a dining room where we could sometimes all dine together?

In the garden we have a table for everyone to eat together. Alternatively we have a special room for our guests.